The Problem with Motorola Phones: Software Updates, No NFC, and More

Software updates Fundamental. They squash bugs, improving device security, introduce new features, and possibly help you hold your phone for a longer period of time. (And the people the holding on to their phones last longer.) What is the difference between a version upgrade and a security update? Upgrading versions is when you come out Android 11 on Android 12, so you can get a whole bunch of new features on your phone. Security updates are more important and more frequent (Motorola tried to issue them two months); these patches keep your device safe from the latest threats.

“We know that OS and security updates are important, and we’re constantly reviewing our strategy,” a Motorola spokesperson told WIRED. “Unfortunately, phones can’t be upgraded forever, and it’s not practical for us to bring every upgrade to every device in our portfolio.”

No one is asking for phones to be upgraded forever. But it’s sad if a 2020 Motorola phone isn’t as sure of 2023 as a Nokia or OnePlus. Both of the companies have a much smaller presence here in the US and sell devices of equal value. As for the version upgrade, Google (like Motorola) says it has been released new features through the Google Play Store. But upgrading to a newer version of the OS can be very important.

“Security updates are important and must be done [in a timely manner], ”Wenliang Kevin Du wrote in an email. He is a cybersecurity researcher at Syracuse University. “When upgrading the version, many minor security issues are fixed as well. The security update is usually accompanied by the software update, as the new security updates are usually based on the bag. version.It is difficult for a company to continue to provide security updates to older versions.

People who bought into Moto G Power in 2020, for example, will do not able to upgrade their phones to Android 12. They will lose significant improvements aimed at protecting their personal data. For example, in the latest version of the operating system, when a third-party app requests to track the location of a device, users can choose to provide it with exact or approximate location, which gives them an extra layer of privacy if they just want to share their city or region instead of pointing out the exact place where they stand. It is a shame that anyone bought this Motorola phone just last year cannot take advantage of this privacy -friendly feature.

A hard fact to consider is that most people don’t pay attention to security updates. “Motorola/Lenovo kind of understands that their customer is a less selective buyer and that as long as they have the right features, the right performance, they can grow — which they always do quarter over quarter,” he said. by Anshel Sag, a chief analyst at Moor Insights & Strategy. “If you look at how the average user behaves, a lot of users don’t even bother to update their apps-especially the operating system.”

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